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Service  Department Customer Survey
Please fill out the following information, and click the Submit button. Our Internet Service Coordinator will be in touch with you soon.
Customer Information
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What brought you to our dealership?    
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Please rate your level of satisfaction on a level of 0 to 10 with 0 being not applicable and 10 being the highest satisfaction
1. How would you rate your initial greeting?  
   
2. How would your service writer's understanding of your vehicle problem?   
   

3.  How would you rate the treatment given by our service department?

  
   
4. How would you rate the appearance of our customer lounge? 
   
5.  How would you rate the comfort level of our customer lounge?
   
If you contacted us...
1- If you had contacted us or requested information what was your response time?
2. Regarding the contents of our response, how informative and helpful was the information provided?
   
3. Please rate the format and presentation of our response
 		 
   
5. Please rate Please rate the overall satisfaction of your BillCollinsFord.com experience.  
   
6. If you rated us a 5 or less in any category please tell us why? 
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