Sales Department Customer Survey
Please fill out the following information, and click the Submit button. Our Coordinator will be in touch with you soon.
Customer Information
First Name:
*
Last Name:
*
Email Address:
*
Home Phone:
Work Phone:
Cell Phone:
Preferred Contact:
Select
Email
Home Phone
Work Phone
Cell Phone
Address:
City:
State:
Zip Code:
What brought you to our dealership?
Select
Driving by and decided to stop
Newspaper Advertisement
Radio
Television
Internet
Friend
I'm a Previous Customer
Visit Information
Date of your visit?
What type of Vehicle were you interested in?
Select
New
Used
What make and model were you interested in?
Make:
Model:
Did you have a trade in?
Select
Yes
No
Did you purchase a vehicle?
Select
Yes
No
Survey Questions
Please rate your level of satisfaction on a level of 0 to 10 with 0 being not applicable and 10 being the highest satisfaction
1. What was the name of your sales representative?
2. Has your sales representative contacted you since your visit?
Select
Yes
No
3. How would you rate your initial greeting?
0
1
2
3
4
5
6
7
8
9
10
4.
How would you rate the vehicle presentation?
0
1
2
3
4
5
6
7
8
9
10
5. How would you rate your test drive?
0
1
2
3
4
5
6
7
8
9
10
6. Regarding the negotiation of price or notes how would you rate the process?
0
1
2
3
4
5
6
7
8
9
10
7.
If you did not purchase,
what prevented you from purchasing from our dealership?
Salesperson
Vehicle
Trade
Finances
8.
If you rated us a 5 or less in any category please tell us why?
* Required